Sales : 0870 745 2905
Email :
sales@pcupgrade.co.uk
 

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Shipping, Billing & Security - Frequently Asked Questions

  When is my order shipped?
Most Orders received and released before 3:00pm Monday through Friday will be shipped out same day. If your order contains one of the few parts that are not currently in stock, you will be notified of any delay beyond 2 business days (excluding weekends and holidays.). For more information on shipping please (click here)

  When does my order begin to be processed after I checkout?
Immediately! We don't waste any time. We understand the importance of getting what you paid for in as fast a period of time as possible. Once you checkout, our sales people review the order to make sure it doesn't look fradulent, then, we verify your credit card to make sure there are sufficient funds, it is correct, and it is not being used fradulently. You will be contacted by a salespserson in the event something needs to be corrected and/or addressed.

  Is my information confidential?
Yes! We don't give out any information about you to anyone for any reason whatsoever! We are aware that many companies out there use and sell customer information so they can profit – Byte Electronics does no such thing! For our complete privacy policy (click here)

 When will my credit card be charged?
We charge your credit card once your items have been shipped.

  How is my order shipped?
You get to choose the 'Shipping Method' from your 'Shopping Cart'. Shipping prices are listed next to the shipping method and are preceded by a hyphen(-).

  If I have problems getting my product(s) to work, can I expect to get support or even a replacement product?
Of course, we are confident you will be satisfied with the purchases of our products that we back every product by a warranty. If you should have problems getting one or more of our products to work, ask our technicians for help. Our professional and certified technical support team is there to help whenever you need it! Our web site contains many support options to help you along the way too! Take a look by clicking here.

  Is my sensitive information, such as Credit Card information, secure?
Yes. Our web site uses digital encryption technology (SSL) to ensure any information you submit to us is not tamperable. This eliminates any possible hacker threats that may be present!